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Whale Song

Real problems. Real results.

A look at the work we've done across industries, from AI in production to the systems and data that make it possible. Client names are kept confidential.

  • Whale Song AI

    A maritime and heavy-industry staffing firm

    $5M in new annual revenue, by filling open positions faster

    The challenge

    Recruiters matched candidates by hand across spreadsheets, email, and the applicant tracking system, while compliance and onboarding lived in more spreadsheets. Growth added work faster than the team could absorb it.

    What we built

    A staffing operations platform with AI-powered candidate matching, one job-fulfillment workflow from request to placement, and automated compliance and onboarding tracking, integrated with the firm's applicant tracking system.

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    • 70% faster candidate matching with AI, pulling licenses, certifications, experience, and availability automatically.
    • 60% less administrative burden across compliance tracking, onboarding coordination, and status updates.
    • Agentic AI verifying credentials and escalating exceptions automatically.
    • Clients see where every placement stands in real time.
    • Built from the start for commercialization, so the firm can offer the platform to other staffing companies.
  • Whale Song AI

    A portfolio intelligence platform for private equity and venture capital firms

    AI accuracy raised from under 50% to 90%+

    The challenge

    The platform had grown fast, and its data foundation hadn't kept up. Reports could reflect incomplete data without warning, and the AI features needed manual correction most of the time.

    What we built

    A database health and AI-readiness assessment with our partner eSapiens and its ThunderScan agent (read-only access, no data retained), then a full remediation: enforced data relationships, a documented semantic layer for AI, and field-level encryption, access audit logging, and PII documentation.

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    • Full data remediation in 6 weeks with zero downtime, using peer-reviewed migration scripts with tested rollback.
    • 70% less manual correction of AI outputs.
    • Zero client-reported data discrepancies in the first 90 days.
    • ~$180K in engineering capacity recaptured every year, redeployed to new features.
    • The platform can now onboard new clients without adding operational work at the same rate.
  • Custom Software

    A loan operations platform in regulated lending

    Acquired within a year of handover

    The challenge

    A records-heavy lending operation had to move off spreadsheets and institutional memory onto software that could prove who did what, to which loan, and when, with no delivery team in place to build it.

    What we built

    A production loan operations platform released every month, with a traceable audit record across every user action and workflows shaped by the people who process loans every day. Delivery ramped down on plan and the client's team took over a running system.

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    • The build history held up to a buyer's due diligence during the transaction.
    • Our audit-trail design became the reference model for another company in the same investment portfolio.
    • The client's own team owned and extended the platform from the first day of handover.
    • The sale was the first exit from its investor's portfolio.
  • Custom Software

    A fintech payments platform serving county governments

    From discovery to market launch in 6.5 months

    The challenge

    Counties were still paying jurors with paper checks, cash, or prepaid cards: costly to run, slow to reach people, and hard to reconcile. The platform needed a trusted, high-volume use case and an architecture to match.

    What we built

    A secure, multi-tenant payments platform that lets each county pay jurors instantly by text message, with configurable roles, white-labeling, flexible data uploads, and an admin portal for real-time monitoring, analytics, and reconciliation.

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    • Supported the client through SOC 2 compliance certification.
    • Built for high daily payment volumes per county, with each county running independently on shared infrastructure.
    • Jurors choose how they're paid, without depositing checks or sharing bank details.
    • Now in active use across U.S. counties, with Whale Song continuing product maintenance and optimization.
  • Custom Software

    An employee training and engagement platform

    Customers now run sessions themselves, so the business grows without adding coordination staff

    The challenge

    Every session ran across a patchwork of outside tools and was assembled by hand, so growth would have multiplied the manual work instead of the revenue.

    What we built

    Product guidance and a roadmap first, then a full agile team building one platform for the public catalog, role-based access, automated scheduling, and session management, handed over with documentation, data models, and a maintenance plan.

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    • Separate paid tools consolidated into one platform, removing the subscriptions and the handoffs between them.
    • Engagement data captured for the first time, giving the company evidence to take back to its customers.
    • Subscription and payment foundations designed in during strategy, so moving to self-serve is a plan, not a rebuild.
  • System Integrations

    A construction materials distributor operating across three metro regions

    35% faster fulfillment and 22% more throughput, identified in our analysis and solution design

    The challenge

    Siloed procurement, manual order processing, and no real-time view of inventory led to discrepancies and inconsistent execution across locations.

    What we built

    A multi-phase modernization plan: one cloud ERP for procurement, sales, inventory, and logistics; barcode scanning and automated reordering; a customer portal for ordering, delivery scheduling, and tracking; and role-based dashboards for sales, warehouse, and executive teams.

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    • ERP data gaps caught before build, avoiding rework in both the app and the ERP.
    • Figures come from a detailed assessment of current inefficiencies and modeled future-state performance, not realized results.
  • Custom Software

    A utility infrastructure manufacturer

    App designed to free up 60% of sales time spent on routine catalog requests

    The challenge

    Engineers checked pole and hardware compatibility in outdated spreadsheets, RFQs had no digital channel, and field technicians had no reliable installation guidance or pole history on site.

    What we built

    Product discovery and strategy for a field mobile app: competitive analysis, a prioritized MVP scope, and a cross-platform architecture with a searchable catalog, in-app RFQs, offline installation guides, QR-code pole history, and CRM integration.

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    • App designed to lift repeat orders by 33% through self-service.
    • Competitive analysis confirmed no existing app offered a manufacturer-direct RFQ channel or installation guidance for this product line.
    • The client entered development with a validated vision, an MVP scope, and a phased roadmap.
  • Legacy System Modernization

    An enterprise key-account management platform

    A current, maintainable platform ready for the client's AI roadmap

    The challenge

    The platform ran on a framework two generations behind, with a tightly coupled front end. It couldn't go down for its enterprise customers, and the work had to fit a fixed fee.

    What we built

    Two framework generations cleared and the front end rebuilt as a modern decoupled application, in three phases under one fixed fee across twelve months, with a support team kept on through user acceptance.

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    • Code, design documentation, and deployment guides committed to the client's own repository.
    • A mid-project resequencing absorbed with no change order and committed dates held.

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